Ra 9485

Within one 1 year from effectivity of the Rules, each office or agency shall: The head of office or agency shall formally issue and release the Charter and shall monitor and periodically review its implementation.

The frontline services must at all times be complemented with adequate staff by adopting mechanisms such as rotation system among office personnel, sliding flexi-time, reliever system especially in peak times of the transaction, or providing skeletal personnel during lunch and snack time.

Towards this end, the State shall maintain honesty and responsibility among its public officials and employees, and shall take appropriate measures to promote transparency in each agency with regard to the manner of transacting with the public, which shall encompass a program for the adoption of simplified procedures that will reduce red tape and expedite transactions in government.

The finding of administrative liability under the Act and its Rules shall not be a bar to the filing or criminal, civil or other related charges under existing Ra 9485 arising from the same act or omission as herein enumerated.

The office or agency shall institute hotline numbers, short message service, information communication technology, or other mechanisms by which the clients may adequately express their complaints, comments or suggestions. Quezon City, July 24 Accountability of the Heads of Offices and Agencies. For certain Ra 9485 where an identification card is not provided, the officers and employees must wear nameplates or other means of identification.

Depending on the nature of the frontline services requested or the mandate of the office or agency under unusual circumstances, the maximum time prescribed above may be extended. The Report Card Survey may include the following: Towards this end, the State shall maintain honesty and responsibility among its public officials and employees, and shall take appropriate measures to promote transparency in each agency with regard to the manner of transacting with the public, which shall encompass a program for the adoption of simplified procedures that will reduce red tape and expedite transactions in government.

Offices and agencies with existing service standards shall evaluate these standards to ensure compliance with the provisions of this Rule. The evaluation tool may be linked with the program of the Civil Service Commission to: Towards this end, the State shall maintain honesty and responsibility among its public officials and employees, and shall take appropriate measures to promote transparency in each office or agency with regard to the manner of transacting with the public, which shall encompass a program for the adoption of simplified procedures that will reduce red tape and expedite transactions in government.

Accountability of the Heads of Offices and Agencies. Those performing judicial, quasi-judicial and legislative functions are excluded from the coverage of this Act. Implementing Rules and Regulations.

RA 9485 IRR

These Rules may be amended or modified as necessary. All offices and agencies are enjoined to undertake on a continuing basis programs to promote customer satisfaction and improve service delivery, and other similar activities for officers and employees in frontline services.

Reengineering of Systems and Procedures. The information on the identification card should be easy to read, such that the officials and employees concerned can be identified by the clients.

CSC Quick Survey

Civil and Criminal Liability, Not Barred. Any denial of request for access to government service shall be fully explained in writing, stating the name of the person making the denial and the grounds upon which such denial is based.

It describes the step-by-step procedure for availing a particular service, and the guaranteed performance level that they may expect for that service. Depending on the nature of the frontline services requested or the mandate of the office or agency under unusual circumstances, the maximum time prescribed above may be extended.

Automatic Extension of Permits and Licenses. Depending on the nature of the frontline services requested or the mandate of the office or agency under unusual circumstances, the maximum time prescribed above may be extended.

These Rules shall be interpreted in the light of the Declaration of Policy found in Section 2 of the Act: No automatic extension or renewal shall also apply when the permit, license or authority covers activities which pose danger to public health, public safety, public morals or to public policy including, but not limited to, natural resource extraction activities.

First Offense — Thirty 30 days suspension without pay and mandatory attendance in Values Orientation Program; Second Offense — Three months suspension without pay; and Third Offense — Dismissal and perpetual disqualification from public service.

Evidence adduced in support of the discharge shall automatically form part of the records of the investigation. Penalties for light offense shall be as follows: Civil and Criminal Liability, Not Barred.

Penalties for light offense shall be as follows: For purposes of these Rules, the following terms shall mean: Special lanes may be established for pregnant women, senior citizens, and persons with disabilities.

ARTA Law RA 9485

It is an instrument that also solicits user feedback on the performance of public services, for the purpose of exacting public accountability and, when necessary, proposing change.Scribd is the world's largest social reading and publishing site.

IMPLEMENTING RULES AND REGULATIONS Republic Act No. (Anti-Red Tape Act of ) RESOLUTION NO. WHEREAS, Article II, Section 27 of the Constitution provides that the State shall maintain honesty and integrity in the public service.

Republic Act No. 9485

RA Anti Red Tape Act of IRR (Resolution No. ) Rule VI. Accessing Frontline Services Section 5. Public Assistance Desk Each office or agency shall establish a public assistance/complaints desk in all their offices, where an.

EMBED (for mi-centre.com hosted blogs and mi-centre.com item tags). Republic Act No. June 02, AN ACT TO IMPROVE EFFICIENCY IN THE DELIVERY OF GOVERNMENT SERVICE TO THE PUBLIC BY REDUCING BUREAUCRATIC RED TAPE, PREVENTING GRAFT AND CORRUPTION, AND PROVIDING PENALTIES THEREFOR - This Act shall be known as the "Anti-Red Tape Act of ".

SEC. 2. Simplified Explained Version, REPUBLIC ACT - ANTI-RED TAPE ACT OFReport for PAE1-Service Delivery System, College of Public Administration - Tarlac.

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Ra 9485
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