Customers are upset that company is not giving an option to choose which ones to buy, rather implementing itself to pay monthly flat fee or simply pay for what they used. By this incident, he would be aware that his boss is strict when it comes to the job of every man should do.
Dela Cruz I-OA1 Statement of the Problem The managerial roles of the study was Tri-state telephone case essay exercised by the level of the organization resulting to failure to perform the function of management process. He will know the personality of the boss he was working. Instead of to find a different way to meet the challenges of the future he has think that the regulators were favourably disposed toward his plan.
In Addition, there were a number of elderly customers who regarded phone services as their lifeline to the outside world.
The vice president who is Nick Smith was annoyed after Brewster replied that he did not know the answers and took to be his lack of preparation. In that incident he notices the fault of Tom Brewster of not being prepared.
He builds a closure relationship with the vice president. Get Full Essay Get access to this section to get all help you need with your essay and educational issues.
The managers would be highly motivated and they can excellently perform their job because they could feel no pressure from the vice president. Customers want a new pricing system whereby customers of local telephone services would simply pay for what they used rather than a monthly flat fee.
When the Vice Presidents asked about his products, he confessed that he did not know the answers. Some of the workers who work for him may consider him as a treat that may cause fear. More essays like this: He had thought that Brewster was offended to what he says after the meeting.
The essence of being prepared on a duty was established on him because he fined out that if a businessman is not prepared he will not be successful. It will make the people think that it is fine to act as stupid because the vice president will ask an apology to them. People may get away from him because of that incident.
Company can make profit when customers are having positive attitude towards the product. It makes him a good businessman because he cares of what his people should do or should be.
This would result an unproductive decision making in the future. That shows his confidentiality to be the rightful Vice President of the company. If he will act as what he showed to Brewster, the people might refuse to cooperate with him.
The worst part of the company is that consumer groups, including the Consumer Federation of America and the Congress of consumer organizations had joined the protest, increasing their attention on the industry.
Actually Customer wants an option from the company.1) Who are the stakeholders in this case? Answer: First of all, angry customers of TRI-STATE TELEPHONE COMPANY who had marched in.
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angry clients of TRI-STATE TELEPHONE COMPANY who had marched in the protest are the chief stakeholders. In Addition. there were a figure of Read more. Read this Business Case Study and over 88, other research documents.
Tri-State Telephone Company Case. Tri-state Telephone Company Statement of the Problem -The effect of the outburst of customers. -The technology was changing rapidly. Read this essay on Tri-State Telephone Case Study. Come browse our large digital warehouse of free sample essays.
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